I don't think people are ready for the amount of work AI agents are going to be creating for real humans. We're effectively putting the tools of mass spammers in the hands of everyone and it's going to be incredibly frustrating for all involved. "If it takes me 30 seconds to fire off a prompt that has potential to benefit me it's worth it regardless of the 2 minutes of work it creates for a dozen people" scaled to all of society.
> "If it takes me 30 seconds to fire off a prompt that has potential to benefit me it's worth it regardless of the 2 minutes of work it creates for a dozen people" scaled to all of society.
People love this stuff if it benefits them. It even gets cheered on when the receiving end can be reduced to something disliked, like a big corporation or a bureaucracy.
There was a startup that would fight traffic and parking tickets for you and everyone loved the idea. Until, that is, you realize that the company is doing automated requests to jam up your local government systems with extra work. The ticketing agents and government workers who have to put in extra time on these cases don't really care because it's no different than any other work. In some cases they might be able to get some overtime.
The real losers are people who have legitimate complaints who get backlogged behind a thousand automated requests from people who asked ChatGPT to try to fight something for them.
Then later, we all lose when the only way to contest things is to go to a physical location in person and prove that it's you trying to do it, not the bot.
Already seeing this with job applications, too: Apply for a job and you'll be mixed in with 1000 automated submissions. Do the interview remotely and they'll be wondering if you're cheating. Now you have to fly on site for middle interview stages to prove that it's you, not a bot, who can answer the questions.
Thats assuming the people using automated tools don't have legitimate complaints and putting the blame on them for their government's failure. If the system was designed better and responded better, maybe less people would have to turn to spamming the IRS line (as an example) when it opens for a glimmer of hope of talking to a person.
Same with the job search. if so many companies didn't make it a pain to input your information, maybe they could get more sympathy.
Just talking to some InfoSec guys at a party on Saturday at noon, they couldn't drink because they were headed back into work. It's not just PHP, it's everything. They were "joking" about changing professions, because it sucks and it's getting worse. They can't even use frontier models, just use open weights to not get degraded.
If the Bitcoin Red Team efforts/saga are anything to go by, we have a pig to get through the Python and anyone developing anything sanely will be in better shape on the other side. The caveat is, Bitcoin is 17 years old, and monitored and developed by very security minded people. Much of the infrastructure we use is closer to 60 years old and cobbled together with tinkertoys, COBOL, and chewing gum, so it will likely take longer to get through.
Anyone that doesn't adapt their development process will just get ripped to shreds with their vulnerabilities and the market will do its thing.
But in the meantime, expect at least a few months and maybe years of the question of "what is sleep?" from the security crowd.
Definitely. There are still some areas of the internet with high enough signal to noise ratio, but many areas of the internet I just don't go now (pretty much anywhere remotely mainstream that is valuable to monetize attention and not heavily curated against it) because I just feel my self being manipulated the entire time and its mostly anger and frustration they use to activate a response from you.
The descriptor that I ran across the other day that kinda lumps this all together: the internet is a store. Some of us remember that it used to be a library.
Yes that's good. I recently told someone going on Facebook was like standing in the check out aisle at Walmart and forced to look at all the old celeb gossip mags and conspiracy tabloids from the pre-internet era. A lot of what seems like everyone getting dumber is partially just people who normally would have avoided that stuff getting it put in their face too.
the pillaging will continue to wherever people go. the only reason we can avoid it is because others are sacrificing by being subject to it.
no one answers their phone now, and as such legitimate businesses rarely do cold calls as a main lead. they find you online instead. they buy data to figure out your email and habits. etc.
once the public internet becomes unbearable they will adapt. i dont know how and if i did i wouldnt give them the idea without working for it, but all the effort put into manipulating social media sites will absoutely go somewhere else once those sites dry up from real human signals
I've had this exact experience a few times now on Reddit where I see a viral video and people point out that it's AI, and I don't always realize it right away. It's just not worth consuming content anymore that I don't feel confident about the provenance of.
So much of the front page was ragebait before AI, but ragebait that could be AI-generated is a hard nope for me.
I deleted my Reddit account when they killed 3rd party apps. I have no social media except Reddit and HN. My excuse for keeping Reddit was that the content was good, if you just curated your subs.
After killing it, and never going back to that site since, I can tell you that it gets your blood pressure up. Before chatbots, most popular content, even in the better subreddits were, essentially, ragebait.
Do your blood pressure a favor and stop going to reddit. HN is okay because it's slower paced and, typically, ragebait is discouraged here.
Just visiting a single site doesn't make much of a society for humans.
Even before AI was faking everything social media manipulation was doing a great job of breaking people apart. It filled them with rage bait until you had to cut them out of your life. Even what we called traditional media is mostly just garbage these days otherwise its almost completely unprofitable.
I don't know where this leads in the end. The attackers still have a lot of options as society disintegrates.
> I don't think people are ready for the amount of work AI agents are going to be creating for real humans.
Funny story about that. I joined a hackerspace/makerspace called Denhac. A guy wanted to make a prop for a Escape from L.A. costume, Snake's countdown timer on his wrist. ChatGPT told him to go to Denhac (the Denver hackerspace) for help making it!
My friend told him to talk to me since I knew about hobby electronics (think Ben Eater projects etc). At first I thought I was just going to teach him how to multiplex the digits of the 7-segment LEDs but I ended up just doing it all myself for a couple weeks. I sourced and bought the parts (Arduino Pro Micro USB-C, 7-segment displays, and some other small parts; he supply a credit card sized USB-C battery pack to power it). After trying it out on breadboards first, I was going to wire it up on a protoboard but it was giving me trouble, so I designed a PCB, and ended up ordered it from a couple different places, because it wasn't clear when the ones from overseas would arrive due to tariffs. I also designed and 3D-printed a case and spray painted it to look metallic, as well as green lighting gel (clear plastic) for the display. It came out pretty cool! But they totally nerd-sniped me to work on that.
Also, the thing you mentioned about AI creating work for humans instead of humans using it as a tool is what Corey Doctorow's book about "reverse centaurs" is about.
In total fairness, a Denhac membership is basically signing up to be nerd-sniped for live entertainment. (Denhac is wonderful and I wish I made it over more often.)
> AI agents create works are great from a consumer side.
> Big companies has been using this to create frictions to disincentivize people for things they should deserve or the law requires them to do.
> ...
> If companies can make you talk with AI, I should be able to use AI to talk with them.
Not necessarily. Big companies always have more resources than consumers. If consumers use AI to bypass the deliberate frictions, new ones will be introduced. AI will just cause them to remove the paths were a little persistence and not taking no for an answer was a tool for a consumer to get a desirable outcome.
The logical response from companies seeing a hit to their bottom line will be to remove the path of least resistance: e.g. L1 support agents no longer empowered to provide a courtesy discount/refund without additional approvals, gym memberships going back to a certified letter requirement, etc.
Making the overall experience worse for everyone in the future.
Who's going to be able to afford the full cost of the tokens when this plays out? I think there's going to be a pretty big bifurcation of capability between the average consumer (and even small business) and the giant corporations who have access to all the tools.
My understanding is that this goes two way. The work that ai agents create will be answered by other ai agents without any human intervention. That's the idea at least...
I see a future where AI is banned to avoid that situation. If AI creates too much work and ends reducing advanced countries output then something will need to be done.
Individually, AI helps me to be more productive. But, as you point out, at society level makes everybody less productive. So, I have no incentive to stop. Nobody has. Only if we all agree to stop using it then it works. A tragedy of the commons problem.
I think this is a lot more likely than people realize, but some won't like the execution on this.
It's either a vague blanket "ban on AI" that wraps up all dev work in red tape, or it's shutting down specific businesses like OpenAI and Anthropic while letting Google and Microsoft continue to dominate.
But how does a true AI ban actually look in practice? The open weight models are out there, the hardware is out there. Spamming is already illegal but so commonplace that it's pretty laughably enforced at this point. Even really heinous stuff in the dark corners of the web still finds its way into the hands of users, I don't see how AI is any different in this regard.
> Spamming is already illegal but so commonplace that it's pretty laughably enforced at this point
I see comments similar to this about tech issues, and it always reads as if the person is assuming that these illegal tech activities are being done under the jurisdiction of the laws making it illegal. All you need is one jurisdiction that is not under the influence of the country with laws, and you make it impossible to stop these "illegal" activities
For the US it is worse. Political spam isn't spam. Heh.
This is the same problem with AI bans that are not unilateral. The powerful will leave the tools open for them and their buddies while punishing everyone else.
A true [AI as-we-know-it-today] ban would require author consent on all materials added to a model, resulting in royalty payments (btw, I believe that’s how it should have been done from the start).
That only works when you're more powerful than that entity. Hence why sanctions against the US almost never worked. This is now true for China, they are a massive nation state with immense power.
here in Germany commercial cold calling carries fines of tens of thousands per call and I have received one in 20+ years.
The overwhelming majority of spam is advertisement. Someone by definition cannot advertise themselves without making themselves liable, so just up the penalty beyond the expected value of the spam and it works perfectly well.
I don't think "bans don't work" is the correct take-away from the USA's "war on drugs".
Maybe it would be fair to say "you can't just ban something." For example, tobacco-sales are restricted to minors in the US. And smoking among minors did drop sharply (until vapes came along). There were several controls used: outlawing sales, raising overall prices (so that teens generally couldn't afford to smoke), education campaigns, and making smoking more difficult in general.
In contrast, the War on Drugs mostly involved incarcerating vulnerable drug-users. Some similarities to the current war on immigrants.
I think a tobacco-style attempt to ban AI would look like:
- A large electricity surcharge to inference-providers, who would pass the cost to customers, making AI far more expensive. Maybe it would be worthwhile to drop $10M/year on code-assistance or slide-deck clip-art, but not for an individual to ask how to restore their Instagram account.
- An education program telling people that they sound cringe when they write in AI voice, and which contexts it's appropriate/inappropriate to do that. (Don't AI your wedding vows.)
- Certain types of harm would be the responsibility of the provider. Maybe if the AI medical assistant fills out the form incorrectly then the provider is liable for the malpractice suit. Or if it tells a teen to kill themselves the provider is liable for wrongful-death. These would likely result in the provider trying to cut off access to any of the groups where they couldn't shift liability.
This is why it's virtually impossible right now to hire (a billion fake/BS applicants) _and_ to find a job (good luck standing out in aforementioned flood, _plus_ there's AI spammed posts that aren't even for real jobs), or to connect with someone via cold email (swamped).
The US political "flood the zone" strategy is being applied to anything an agent can interact with.
On the upside, maybe some people will realize just how much trash we already were swimming in before it became economical to produce.
Like, if you pay attention to American politician bribery scandals, I think most people come to the conclusion: how fucking cheap are American politicians? They'll take a fucking hamburger to screw over their constituents.
This is what truly enrages me. Especially in the Trump era. A "policy decision" will come out which may destroy billions of dollars of value in one place, but make a billion dollars for another party. And you find out that benifiting company had spent "10 million dollars a year" on lobbyists and campaign contributions.
NOTHING has the ROI that American bribery does. And companies mostly have to do it because if they don't their competitors will, and BURY them.
I would define voting in favor of any legislation favorable for a company or person, after accepting anything of value including campaign contributions from them, as constituting bribery. I'd also redefine bribery of an elected official as well as accepting that bribe, as a form of treason and punished accordingly. Bring back the gallows.
Except most people aren't mass spammers, and most people aren't actually heard most of the time, and most of our systems are actually set up to make sure this continues to be the case.
How about AI will show us where we are intentionally underfunding things we have promised people?
If your system collapses under adversarial attacks it is not a resilient system. Bad actors exist and identifying them can be very difficult, especially when you can't instantly violate their rights in many cases.
I'm applying for jobs right now all of them requires some sort of AI-familiarity.
Now I am being spammed with "AI-assessments" which are actually attempts to steal time/effort and train ai agents. This industry is infuriatingly stupid.
All the spam this generates probably sucks for 404 Media, but the underlying problem is that ChatGPT is right. If you have any kind of problem with these overgrown, understaffed companies, your only chance is to get media attention.
Apple famously put "if you run to the press and trash us, it never helps" into their App Store Guidelines for developers, but the only reason they did have to do that is because it's a lie. Running to the press is the only thing that helps, which is why people do it.
Basically every large company has gone all in on AI, and as a result the number of bots has (likely, I have no proof) exploded. Then as a result of that, they crack down on "potential bots" by banning them. Of course, all they care about is what % of bots they cracked down on now what % of real people. Then because they've gone all in on AI, you can't get an actual human to help you... just a bot they trained to always say no.
My current experiences in these arena:
- Opened a Meta for Business account to try and buy ads. Immediate lifetime ban before taking even a single action. Most likely thing that looks like a bot? Opening a new account.
- Got bot farmed on a Google Ads campaign, delivered definitive proof of it to Google. Never got a real human, just went back and forth with a bot who was told to acknowledge everything I said without admitting fault. End result - no refund, the bot farm still operates, and I have to be super careful when buying Google Ads.
- Tried to open an account to post stuff on Reddit, every post gets instantly banned because I don't have enough karma. Try to start posting comments to get karma, same thing. IN fairness, this did eventually start to work - where I could post on certain subreddits and comment in others.
Overall the experience always has the same shape - something super opaque to the end user, no resolution options, and really you are left with no alternatives because every big tech firm is doing this.
So then the same AIs that create the problem recommend you try and get media articles published about it to draw attention to the plights of the real human caused by AI bots.
>Immediate lifetime ban before taking even a single action
This actually sounds like a fun way to manipulate these large companies...
Put together a set of stolen credentials that contain business owners and other people that are likely to make these companies money.
Then use that information and bots to get them permanently banned from the platform. You'd have to do it somewhat slowly, but eventually it would start adding up to real damages.
>Opened a Meta for Business account to try and buy ads. Immediate lifetime ban before taking even a single action.
It let me pay for ads for 2 weeks and then decided I need a temporary ban. Theres no reason posted for the ban. Temporary ban has no end date. Every time I submit a support ticket, they tell me to just chill out and maybe it will end next week. This has been going on 3 years.
I think this is just an in-progress shift caused by new technology. Whether it's "good" or "bad" is a separate concern. It looks a lot like how bullying got worse with phones + social media, or how food mass-production results in lots of unhealthy food that people are addicted to. There are a lot of activities we have that are self-limiting, where once we figure out how to remove the limits, there are some negative consequences. Either it will balance out in time (with much pain) or we will just go extinct.
Let's all remember we can return to primitive living at any time. If you don't like the brutality of the rat race, there are many societies out there that just don't play this game. Personally I suspect those societies are also on the brutal side. I'm not sure if we've ever had a truly comfortable existence. Maybe in some brief pockets of recent history. But it's the same human motivation that both drives us to the comfortable times, and brings us back to chaos.
This is just sad. Just because these businesses don't charge you a fee doesn't mean there* shouldn't be customer support. An Instagram account can be someone's occupation these days.
The gig companies that are _directly_ people's occupation are the same way. Support actually emphasizes that they cannot actually do anything every time I call them. They actually say those words.
Capitalism cannot solve this problem. If I can get free support for my business why shouldn't I?
There was a time that reputation damage could counter valance that. But, nowadays, what the average working calls thinks does not matter because money is not on their side. Most money is in the super-rich pockets, and they are the ones that profit from abusing society. Until that is solved, I see a painful future for any people willing to give their own time for free.
So can vandalizing public property. which is apparently how big tech companies feel when you try to enjoy yourself on the platform instead of simply consuming their slop.
ChatGPT is right, the only chance you have to get human attention from these companies is something like this. Go viral, get in the news. Maybe you could sue them if you had the money and time.
StackOverflow had this problem, too; various large companies would put "for support, ask on StackOverflow!" style wording in place, with predictable results.
Just a euphemism for "we have no customer support". In fairness, it's a more helpful suggestion than just a customer support stonewall.
Some companies had employees monitor their company's Stack Overflow tag. I think Stripe did that. I probably benefited from that at least a few times, which, in those moments of need, would have been quite helpful.
At pre-AI scale, StackOverflow was largely able to handle this traffic-flow. It was a bit frustrating for everyone, but that was kind of the norm on SO. Ultimately, a lot of support questions did get answered and the AIs trained on that, so when it's not telling you to email journalists you can thank SO for the tech support ChatGPT gives.
This is completely expected. First of all, Jason has interstitials in many of his stories that say things like this:
> Do you know anything else about Flock? We would love to hear from you. Using a non-work device, you can message Joseph securely on Signal at joseph.404, or Jason on jason.404
So obviously every 404 article in the training data, or which surfaces in a search, plants the seed "Jason, a reporter at 404 Media, is very interested in unethical or unfair practices relating to tech companies!
And when you tell ChatGPT "Meta/Apple/Google/PayPal is deliberately and systematically screwing me - it's unfair, unethical, and I'm pretty sure it's illegal!!" this idea is brought into the context window verbatim and taken seriously. I don't think these chatbot harnesses really do much[1] to distinguish "what user just said" from "reality." So, when people say they've discovered the corporate crime of the century, of course you should email Jason at 404 Media! Surely he would be devastated if someone else got the scoop first.
[1] I assume the only exception where it might push back on what you say might be in areas where the model has been deliberately steered away from "harm." But I don't think this type of thing would trigger that.
Random people that you're expecting to look stuff up for you aren't customer support; they're comparable to 404 Media, except they don't even make a living from views. They're simply random people that you're taking advantage of.
People linked you to lmgtfy because they were saying you were lazy or stupid, not because they weren't going to support their products. They hadn't sold you anything.
I don't see the author complaining about it, instead he thought it was an interesting story. So I guess he already did that.
I have my business email read first by an LLM, I imagine someone who works at a tech-oriented website does too so those emails are basically filtered into a pile anyway.
I don't think people are ready for the amount of work AI agents are going to be creating for real humans. We're effectively putting the tools of mass spammers in the hands of everyone and it's going to be incredibly frustrating for all involved. "If it takes me 30 seconds to fire off a prompt that has potential to benefit me it's worth it regardless of the 2 minutes of work it creates for a dozen people" scaled to all of society.
> "If it takes me 30 seconds to fire off a prompt that has potential to benefit me it's worth it regardless of the 2 minutes of work it creates for a dozen people" scaled to all of society.
People love this stuff if it benefits them. It even gets cheered on when the receiving end can be reduced to something disliked, like a big corporation or a bureaucracy.
There was a startup that would fight traffic and parking tickets for you and everyone loved the idea. Until, that is, you realize that the company is doing automated requests to jam up your local government systems with extra work. The ticketing agents and government workers who have to put in extra time on these cases don't really care because it's no different than any other work. In some cases they might be able to get some overtime.
The real losers are people who have legitimate complaints who get backlogged behind a thousand automated requests from people who asked ChatGPT to try to fight something for them.
Then later, we all lose when the only way to contest things is to go to a physical location in person and prove that it's you trying to do it, not the bot.
Already seeing this with job applications, too: Apply for a job and you'll be mixed in with 1000 automated submissions. Do the interview remotely and they'll be wondering if you're cheating. Now you have to fly on site for middle interview stages to prove that it's you, not a bot, who can answer the questions.
Thats assuming the people using automated tools don't have legitimate complaints and putting the blame on them for their government's failure. If the system was designed better and responded better, maybe less people would have to turn to spamming the IRS line (as an example) when it opens for a glimmer of hope of talking to a person.
Same with the job search. if so many companies didn't make it a pain to input your information, maybe they could get more sympathy.
Just talking to some InfoSec guys at a party on Saturday at noon, they couldn't drink because they were headed back into work. It's not just PHP, it's everything. They were "joking" about changing professions, because it sucks and it's getting worse. They can't even use frontier models, just use open weights to not get degraded.
If the Bitcoin Red Team efforts/saga are anything to go by, we have a pig to get through the Python and anyone developing anything sanely will be in better shape on the other side. The caveat is, Bitcoin is 17 years old, and monitored and developed by very security minded people. Much of the infrastructure we use is closer to 60 years old and cobbled together with tinkertoys, COBOL, and chewing gum, so it will likely take longer to get through.
Anyone that doesn't adapt their development process will just get ripped to shreds with their vulnerabilities and the market will do its thing.
But in the meantime, expect at least a few months and maybe years of the question of "what is sleep?" from the security crowd.
Since the robocall tsunami of the 2020s, people stopped answering phone calls entirely.
The same thing might happen to the entire internet.
Definitely. There are still some areas of the internet with high enough signal to noise ratio, but many areas of the internet I just don't go now (pretty much anywhere remotely mainstream that is valuable to monetize attention and not heavily curated against it) because I just feel my self being manipulated the entire time and its mostly anger and frustration they use to activate a response from you.
The descriptor that I ran across the other day that kinda lumps this all together: the internet is a store. Some of us remember that it used to be a library.
Yes that's good. I recently told someone going on Facebook was like standing in the check out aisle at Walmart and forced to look at all the old celeb gossip mags and conspiracy tabloids from the pre-internet era. A lot of what seems like everyone getting dumber is partially just people who normally would have avoided that stuff getting it put in their face too.
the pillaging will continue to wherever people go. the only reason we can avoid it is because others are sacrificing by being subject to it.
no one answers their phone now, and as such legitimate businesses rarely do cold calls as a main lead. they find you online instead. they buy data to figure out your email and habits. etc.
once the public internet becomes unbearable they will adapt. i dont know how and if i did i wouldnt give them the idea without working for it, but all the effort put into manipulating social media sites will absoutely go somewhere else once those sites dry up from real human signals
I've had this exact experience a few times now on Reddit where I see a viral video and people point out that it's AI, and I don't always realize it right away. It's just not worth consuming content anymore that I don't feel confident about the provenance of.
So much of the front page was ragebait before AI, but ragebait that could be AI-generated is a hard nope for me.
I deleted my Reddit account when they killed 3rd party apps. I have no social media except Reddit and HN. My excuse for keeping Reddit was that the content was good, if you just curated your subs.
After killing it, and never going back to that site since, I can tell you that it gets your blood pressure up. Before chatbots, most popular content, even in the better subreddits were, essentially, ragebait.
Do your blood pressure a favor and stop going to reddit. HN is okay because it's slower paced and, typically, ragebait is discouraged here.
Just visiting a single site doesn't make much of a society for humans.
Even before AI was faking everything social media manipulation was doing a great job of breaking people apart. It filled them with rage bait until you had to cut them out of your life. Even what we called traditional media is mostly just garbage these days otherwise its almost completely unprofitable.
I don't know where this leads in the end. The attackers still have a lot of options as society disintegrates.
> I don't think people are ready for the amount of work AI agents are going to be creating for real humans.
Funny story about that. I joined a hackerspace/makerspace called Denhac. A guy wanted to make a prop for a Escape from L.A. costume, Snake's countdown timer on his wrist. ChatGPT told him to go to Denhac (the Denver hackerspace) for help making it!
My friend told him to talk to me since I knew about hobby electronics (think Ben Eater projects etc). At first I thought I was just going to teach him how to multiplex the digits of the 7-segment LEDs but I ended up just doing it all myself for a couple weeks. I sourced and bought the parts (Arduino Pro Micro USB-C, 7-segment displays, and some other small parts; he supply a credit card sized USB-C battery pack to power it). After trying it out on breadboards first, I was going to wire it up on a protoboard but it was giving me trouble, so I designed a PCB, and ended up ordered it from a couple different places, because it wasn't clear when the ones from overseas would arrive due to tariffs. I also designed and 3D-printed a case and spray painted it to look metallic, as well as green lighting gel (clear plastic) for the display. It came out pretty cool! But they totally nerd-sniped me to work on that.
Also, the thing you mentioned about AI creating work for humans instead of humans using it as a tool is what Corey Doctorow's book about "reverse centaurs" is about.
In total fairness, a Denhac membership is basically signing up to be nerd-sniped for live entertainment. (Denhac is wonderful and I wish I made it over more often.)
AI agents create works are great from a consumer side.
Big companies has been using this to create frictions to disincentivize people for things they should deserve or the law requires them to do.
For example, cancel Gym membership, dealing with Xfinity/ATT jack up your pricing, applying for all different low income programs in the USA.
If companies can make you talk with AI, I should be able to use AI to talk with them.
> AI agents create works are great from a consumer side.
> Big companies has been using this to create frictions to disincentivize people for things they should deserve or the law requires them to do.
> ...
> If companies can make you talk with AI, I should be able to use AI to talk with them.
Not necessarily. Big companies always have more resources than consumers. If consumers use AI to bypass the deliberate frictions, new ones will be introduced. AI will just cause them to remove the paths were a little persistence and not taking no for an answer was a tool for a consumer to get a desirable outcome.
We're discussing essentially a failure case here. They wasted their time unsuccessfully trying to get media attention.
Meta does have an AI support assistant, which presumably also failed them.
The logical response from companies seeing a hit to their bottom line will be to remove the path of least resistance: e.g. L1 support agents no longer empowered to provide a courtesy discount/refund without additional approvals, gym memberships going back to a certified letter requirement, etc.
Making the overall experience worse for everyone in the future.
Who's going to be able to afford the full cost of the tokens when this plays out? I think there's going to be a pretty big bifurcation of capability between the average consumer (and even small business) and the giant corporations who have access to all the tools.
There have been quite a few rather intelligent voices warning that AI may end up being a few winners take all in the end.
My understanding is that this goes two way. The work that ai agents create will be answered by other ai agents without any human intervention. That's the idea at least...
AI begat AI
This only serves to entrench AI deeper and deeper and advantage those few at the top who sell the tokens.
I see a future where AI is banned to avoid that situation. If AI creates too much work and ends reducing advanced countries output then something will need to be done.
Individually, AI helps me to be more productive. But, as you point out, at society level makes everybody less productive. So, I have no incentive to stop. Nobody has. Only if we all agree to stop using it then it works. A tragedy of the commons problem.
This is about as likely as magic getting banned in your world. Stick to demon-slaying and leave the technological dystopia up to us.
I think this is a lot more likely than people realize, but some won't like the execution on this.
It's either a vague blanket "ban on AI" that wraps up all dev work in red tape, or it's shutting down specific businesses like OpenAI and Anthropic while letting Google and Microsoft continue to dominate.
But how does a true AI ban actually look in practice? The open weight models are out there, the hardware is out there. Spamming is already illegal but so commonplace that it's pretty laughably enforced at this point. Even really heinous stuff in the dark corners of the web still finds its way into the hands of users, I don't see how AI is any different in this regard.
> Spamming is already illegal but so commonplace that it's pretty laughably enforced at this point
I see comments similar to this about tech issues, and it always reads as if the person is assuming that these illegal tech activities are being done under the jurisdiction of the laws making it illegal. All you need is one jurisdiction that is not under the influence of the country with laws, and you make it impossible to stop these "illegal" activities
For the US it is worse. Political spam isn't spam. Heh.
This is the same problem with AI bans that are not unilateral. The powerful will leave the tools open for them and their buddies while punishing everyone else.
A true [AI as-we-know-it-today] ban would require author consent on all materials added to a model, resulting in royalty payments (btw, I believe that’s how it should have been done from the start).
Right? If they had lost that copyright lawsuit, openai would have stopped existing.
Of course presumably chinese models would keep existing and that gets a little weird.
You can always ban Chinese models, impose sanctions for stealing IP, etc.
That only works when you're more powerful than that entity. Hence why sanctions against the US almost never worked. This is now true for China, they are a massive nation state with immense power.
>Spamming is already illegal but so commonplace
here in Germany commercial cold calling carries fines of tens of thousands per call and I have received one in 20+ years.
The overwhelming majority of spam is advertisement. Someone by definition cannot advertise themselves without making themselves liable, so just up the penalty beyond the expected value of the spam and it works perfectly well.
Lol bans don't work. Next up let's ban drugs.
Oh wait
I don't think "bans don't work" is the correct take-away from the USA's "war on drugs".
Maybe it would be fair to say "you can't just ban something." For example, tobacco-sales are restricted to minors in the US. And smoking among minors did drop sharply (until vapes came along). There were several controls used: outlawing sales, raising overall prices (so that teens generally couldn't afford to smoke), education campaigns, and making smoking more difficult in general.
In contrast, the War on Drugs mostly involved incarcerating vulnerable drug-users. Some similarities to the current war on immigrants.
I think a tobacco-style attempt to ban AI would look like: - A large electricity surcharge to inference-providers, who would pass the cost to customers, making AI far more expensive. Maybe it would be worthwhile to drop $10M/year on code-assistance or slide-deck clip-art, but not for an individual to ask how to restore their Instagram account. - An education program telling people that they sound cringe when they write in AI voice, and which contexts it's appropriate/inappropriate to do that. (Don't AI your wedding vows.) - Certain types of harm would be the responsibility of the provider. Maybe if the AI medical assistant fills out the form incorrectly then the provider is liable for the malpractice suit. Or if it tells a teen to kill themselves the provider is liable for wrongful-death. These would likely result in the provider trying to cut off access to any of the groups where they couldn't shift liability.
Works for China and Russia. Skill issue.
it lol does not they are simply not as attractive targets, but there is still plenty of drugs there too.
And AI becomes the only way to handle the deluge - the system insists upon itself.
This is why it's virtually impossible right now to hire (a billion fake/BS applicants) _and_ to find a job (good luck standing out in aforementioned flood, _plus_ there's AI spammed posts that aren't even for real jobs), or to connect with someone via cold email (swamped).
The US political "flood the zone" strategy is being applied to anything an agent can interact with.
On the upside, maybe some people will realize just how much trash we already were swimming in before it became economical to produce.
Like, if you pay attention to American politician bribery scandals, I think most people come to the conclusion: how fucking cheap are American politicians? They'll take a fucking hamburger to screw over their constituents.
You could study the downfall of the following to identify historical patterns that arise:
- corrupt officials
- empires (esp. the fall of the Roman empire as it relates to falling quality of soil used for agriculture)
- dictators/autocrats
- etc
This is what truly enrages me. Especially in the Trump era. A "policy decision" will come out which may destroy billions of dollars of value in one place, but make a billion dollars for another party. And you find out that benifiting company had spent "10 million dollars a year" on lobbyists and campaign contributions.
NOTHING has the ROI that American bribery does. And companies mostly have to do it because if they don't their competitors will, and BURY them.
I would define voting in favor of any legislation favorable for a company or person, after accepting anything of value including campaign contributions from them, as constituting bribery. I'd also redefine bribery of an elected official as well as accepting that bribe, as a form of treason and punished accordingly. Bring back the gallows.
Except most people aren't mass spammers, and most people aren't actually heard most of the time, and most of our systems are actually set up to make sure this continues to be the case.
How about AI will show us where we are intentionally underfunding things we have promised people?
Most people aren't murders either.
If your system collapses under adversarial attacks it is not a resilient system. Bad actors exist and identifying them can be very difficult, especially when you can't instantly violate their rights in many cases.
quote requests are about to skyrocket
Sounds like the AI job apocalypse won’t happen, we’ll have plenty of Bullshit Jobs available to fix AI mistakes.
I'm applying for jobs right now all of them requires some sort of AI-familiarity.
Now I am being spammed with "AI-assessments" which are actually attempts to steal time/effort and train ai agents. This industry is infuriatingly stupid.
All the spam this generates probably sucks for 404 Media, but the underlying problem is that ChatGPT is right. If you have any kind of problem with these overgrown, understaffed companies, your only chance is to get media attention.
Apple famously put "if you run to the press and trash us, it never helps" into their App Store Guidelines for developers, but the only reason they did have to do that is because it's a lie. Running to the press is the only thing that helps, which is why people do it.
Hacker News has also served as the ticketing system for more than one angry blogger who needed to get attention from the right engineers
"Better not hear any complaining from you, be a shame if something were to happen to your app submission…"
This is objectively hilarious.
Basically every large company has gone all in on AI, and as a result the number of bots has (likely, I have no proof) exploded. Then as a result of that, they crack down on "potential bots" by banning them. Of course, all they care about is what % of bots they cracked down on now what % of real people. Then because they've gone all in on AI, you can't get an actual human to help you... just a bot they trained to always say no.
My current experiences in these arena: - Opened a Meta for Business account to try and buy ads. Immediate lifetime ban before taking even a single action. Most likely thing that looks like a bot? Opening a new account. - Got bot farmed on a Google Ads campaign, delivered definitive proof of it to Google. Never got a real human, just went back and forth with a bot who was told to acknowledge everything I said without admitting fault. End result - no refund, the bot farm still operates, and I have to be super careful when buying Google Ads. - Tried to open an account to post stuff on Reddit, every post gets instantly banned because I don't have enough karma. Try to start posting comments to get karma, same thing. IN fairness, this did eventually start to work - where I could post on certain subreddits and comment in others.
Overall the experience always has the same shape - something super opaque to the end user, no resolution options, and really you are left with no alternatives because every big tech firm is doing this.
So then the same AIs that create the problem recommend you try and get media articles published about it to draw attention to the plights of the real human caused by AI bots.
>Immediate lifetime ban before taking even a single action
This actually sounds like a fun way to manipulate these large companies...
Put together a set of stolen credentials that contain business owners and other people that are likely to make these companies money.
Then use that information and bots to get them permanently banned from the platform. You'd have to do it somewhat slowly, but eventually it would start adding up to real damages.
>Opened a Meta for Business account to try and buy ads. Immediate lifetime ban before taking even a single action.
It let me pay for ads for 2 weeks and then decided I need a temporary ban. Theres no reason posted for the ban. Temporary ban has no end date. Every time I submit a support ticket, they tell me to just chill out and maybe it will end next week. This has been going on 3 years.
I think this is just an in-progress shift caused by new technology. Whether it's "good" or "bad" is a separate concern. It looks a lot like how bullying got worse with phones + social media, or how food mass-production results in lots of unhealthy food that people are addicted to. There are a lot of activities we have that are self-limiting, where once we figure out how to remove the limits, there are some negative consequences. Either it will balance out in time (with much pain) or we will just go extinct.
Let's all remember we can return to primitive living at any time. If you don't like the brutality of the rat race, there are many societies out there that just don't play this game. Personally I suspect those societies are also on the brutal side. I'm not sure if we've ever had a truly comfortable existence. Maybe in some brief pockets of recent history. But it's the same human motivation that both drives us to the comfortable times, and brings us back to chaos.
This is just sad. Just because these businesses don't charge you a fee doesn't mean there* shouldn't be customer support. An Instagram account can be someone's occupation these days.
The gig companies that are _directly_ people's occupation are the same way. Support actually emphasizes that they cannot actually do anything every time I call them. They actually say those words.
Capitalism cannot solve this problem. If I can get free support for my business why shouldn't I?
There was a time that reputation damage could counter valance that. But, nowadays, what the average working calls thinks does not matter because money is not on their side. Most money is in the super-rich pockets, and they are the ones that profit from abusing society. Until that is solved, I see a painful future for any people willing to give their own time for free.
>Just because these businesses don't charge you a fee doesn't mean they shouldn't be customer support
Isn't there customer support for their actual customers, who buy ads?
You'd think so, but mostly there is not.
I mean they make money through user time spent on the platform so users are paying with their time
So can vandalizing public property. which is apparently how big tech companies feel when you try to enjoy yourself on the platform instead of simply consuming their slop.
ChatGPT is right, the only chance you have to get human attention from these companies is something like this. Go viral, get in the news. Maybe you could sue them if you had the money and time.
Well of course, the entire budget is being spent in tokens not hiring competent people.
StackOverflow had this problem, too; various large companies would put "for support, ask on StackOverflow!" style wording in place, with predictable results.
> for support, ask on StackOverflow!
Just a euphemism for "we have no customer support". In fairness, it's a more helpful suggestion than just a customer support stonewall.
Some companies had employees monitor their company's Stack Overflow tag. I think Stripe did that. I probably benefited from that at least a few times, which, in those moments of need, would have been quite helpful.
At pre-AI scale, StackOverflow was largely able to handle this traffic-flow. It was a bit frustrating for everyone, but that was kind of the norm on SO. Ultimately, a lot of support questions did get answered and the AIs trained on that, so when it's not telling you to email journalists you can thank SO for the tech support ChatGPT gives.
This is completely expected. First of all, Jason has interstitials in many of his stories that say things like this:
> Do you know anything else about Flock? We would love to hear from you. Using a non-work device, you can message Joseph securely on Signal at joseph.404, or Jason on jason.404
So obviously every 404 article in the training data, or which surfaces in a search, plants the seed "Jason, a reporter at 404 Media, is very interested in unethical or unfair practices relating to tech companies!
And when you tell ChatGPT "Meta/Apple/Google/PayPal is deliberately and systematically screwing me - it's unfair, unethical, and I'm pretty sure it's illegal!!" this idea is brought into the context window verbatim and taken seriously. I don't think these chatbot harnesses really do much[1] to distinguish "what user just said" from "reality." So, when people say they've discovered the corporate crime of the century, of course you should email Jason at 404 Media! Surely he would be devastated if someone else got the scoop first.
[1] I assume the only exception where it might push back on what you say might be in areas where the model has been deliberately steered away from "harm." But I don't think this type of thing would trigger that.
And to think some people are paying SEO firms millions to pollute crawl material...
It all started when people linked to lmgify instead of just giving the answer.
Random people that you're expecting to look stuff up for you aren't customer support; they're comparable to 404 Media, except they don't even make a living from views. They're simply random people that you're taking advantage of.
People linked you to lmgtfy because they were saying you were lazy or stupid, not because they weren't going to support their products. They hadn't sold you anything.
justice for Captain NORBERTA
I wouldn't complain about this, I'd turn it into a business opportunity and sell the leads somewhere
I know it's falling out of fashion, but some people still care about things other than making money.
I don't see the author complaining about it, instead he thought it was an interesting story. So I guess he already did that.
I have my business email read first by an LLM, I imagine someone who works at a tech-oriented website does too so those emails are basically filtered into a pile anyway.
Leads for what? Restoring Meta accounts?
Scams, maybe? "I can restore your Meta account for a $100 service fee because of my insider contacts." Then you just take the money and ghost.
AI can automate that, no problem.
Valid and recently used email address, with lots of related accounts in the email body.