The truly ironic part about all this is that Roblox is a gaming system and for some kids there is probably nothing more fun than tying to "game the system" and make things worse for everyone else. The child exploitation issues are far more scarier and there is probably even less accountability trying to decipher that as a parent.
My kid got his 5 year old account hacked in Feb. Roblox didn't give a shit. They kept saying to start a new account, and turn on multi-factor auth. That account already had all that. They hacked him via the multi-factor mechanism! Gave them more details, not enough. They eventually just ignored me. Thousands of dollars over those 5 years. Either way, both my kids are done with the shit platform anyway. The new rules made them hate it anyway.
It's not just collectibles either. Premium was active on the account, and he had a few private server passes that had a pretty high one time fee. The worst.
I don't understand how a system is designed in which I am getting emails when I log in to Roblox on an unrecognized device but absolutely no email notifications of any kind when someone else is claiming to be a parent and the date of birth gets modified! How did these things happen without any email notification? But yeah it is definitely somehow my fault for not setting a higher security level on my account, not Roblox's fault.
The truly ironic part about all this is that Roblox is a gaming system and for some kids there is probably nothing more fun than tying to "game the system" and make things worse for everyone else. The child exploitation issues are far more scarier and there is probably even less accountability trying to decipher that as a parent.
My kid got his 5 year old account hacked in Feb. Roblox didn't give a shit. They kept saying to start a new account, and turn on multi-factor auth. That account already had all that. They hacked him via the multi-factor mechanism! Gave them more details, not enough. They eventually just ignored me. Thousands of dollars over those 5 years. Either way, both my kids are done with the shit platform anyway. The new rules made them hate it anyway.
It's not just collectibles either. Premium was active on the account, and he had a few private server passes that had a pretty high one time fee. The worst.
I don't understand how a system is designed in which I am getting emails when I log in to Roblox on an unrecognized device but absolutely no email notifications of any kind when someone else is claiming to be a parent and the date of birth gets modified! How did these things happen without any email notification? But yeah it is definitely somehow my fault for not setting a higher security level on my account, not Roblox's fault.